We charge transaction/service fees to cover the bank and payment networks' costs associated with payment processing. Our fees also allow us to maintain a secure, online rent payment platform and provide first-class customer support by email, chat, text message and telephone. Tenants enjoy the benefits of paying their rent from anywhere, at any time.
Your transaction fee will be shown as a separate transaction on your receipt, so please check the full amount you will be charged before confirming the payment.
Service fees vary depending on the payment method you use. Typically bank account payments (from chequing accounts) have lower service fees than credit/debit card payments.Please contact us and/or your Property Manager to check what the service fees are for each payment method.
Notes:
Bank Account (chequing/checking account) transactions are domestic only.
Our service/transaction fees are non-refundable as per section 4.2 of our Terms of Use.
